Custom Fees

You can add custom fees to services or products at your facility, such as processing fees, technology fees, or any other fees that is payable by customers.

Add a Custom Fee

1. In Admin, go to Settings > General
2. Navigate to the Facility Details section where you will find Custom Fees
3. Click the "Add custom fee" button and choose a name and amount for the rate.
4. Hit "Save" and the fee will now be saved on your facility.

Enabling a Custom Fee

Once you've created a custom fee, you need to enable it for each specific service or product you'd like to collect the fee for:

1. Go to the Service Page for the item you want to collect the fee (e.g., rentals, lessons, memberships).
2. Scroll to Advanced Settings and expand this section
3. Find the "Collect custom fee" toggle and enable it
4. Select the Custom Fee that you had created
5. Click "Save" to confirm your changes.

Now, when customers purchase this service, the system will automatically apply the selected custom fee.

Updating a custom fee

To edit an existing custom fee, simply expand the fee you're looking to edit and update the name or amount as needed. Once you hit Save, all future transactions will reflect the updated fee.

Deleting a custom fee

To delete a particular custom fee, click on the trash icon next to the fee.

Remember, deleting a custom fee will not affect past transactions, so your past reports will remain accurate.