Point of Sale Terminal

If you would like to collect card payments in person, Swift supports the BBPOS-WisePOSE Point of Sale terminal, provided by Stripe.

You can order the device directly from Stripe through your dashboard.

Be sure to order the BBPOS-WisePOSE model specifically. Swift does not integrate with other models.

Setup & Activating the POS

Once it arrives, all you need to do is:

1. Plug it in, and turn it on
2. Connect it to the Internet (make sure it's connected to the same WiFi network as your facility + computer/Swift account)
3. The display will go through an update process
4. Once that's complete, a random passphrase (ex: "flowers-batting-spring") will appear on the device
5. You enter this phrase in Swift's Point of Sale under the General Settings page, and it should connect.

And that's it! You can now accept payments in-person!

Collecting Payment with POS

Once it's connected, you can now use the POS to collect payments in person.

To do this:

1. Make sure PoS device is turned on and connected to WiFi
2. When you're ready to collect the payment make sure you select the POS (Swift) option for payment method
3. The price should be displayed on the PoS system directly, and your client can pay using their card

Troubleshooting the POS Terminal

Here a few things to check for whenever your POS Terminal appears to be disconnected,

• Is the POS Terminal and the computer you're using to access Swift on the same WIFI network?
• Update the DNS of the computer you're using Swift on: https://support.stripe.com/questions/the-stripe-terminal-javascript-sdk-is-encountering-dns-errors-when-connecting-to-an-internet-reader 
• If you're still having trouble, reach out to Swift support and we can try to reset and reconnect your device to Swift!