Admin FAQs

Is there a mobile app for Swift Admin?

We offer a Progressive Web App (PWA) for those who access Swift Admin. Think of it as a shortcut that's downloaded on to your mobile device, and it's optimized to your device. You can easily install it on your mobile or tablet device by following these steps:

For Android Users:

1. Open the Chrome browser on your device and go to admin.runswiftapp.com
2. Log into your Admin account
3. A prompt will appear at the bottom of your screen asking you to "Add to Home Screen." Tap Add.
4. The app will download and install automatically on your device's home screen.
5. Once installed, you can access Swift Admin directly from the app icon on your home screen.

If the 'Add to Home Screen' prompt does not appear,

1. Click the 3 vertical dots in the top right of the browser
2. Click the 'Add to Home Screen' option

For iOS Users:

1. Open Safari on your device and go to admin.runswiftapp.com
2. Log into your Admin account.
3. Tap the Share icon (the square with an upward arrow) located at the bottom of your screen.
4. Scroll down and select Add to Home Screen.
5. Tap Add in the top-right corner.
6. The app will download and install automatically on your device's home screen.

Can we sell merchandise through a store on the website or mobile app?

The Swift Retail section is specifically for selling products or handling quick sales for in-person transactions. Please refer to our Retail section.

We currently don't support the ability to create an "online store" where customers can purchase products on their own. We recommend using Shopify for an online store, which is built for this use case (they handle shipping labels, barcode scanning, and a whole bunch of other related things).

Can staff sync their bookings to their personal calendars?

At this time, there is no direct calendar integration between Swift and third-party calendars such as Google Calendar, Outlook, or Apple Calendar.

However, when a participant or instructor is added to a booking or session, they will receive an email notification containing the event details. This email includes a calendar file attachment (invite.ics ) which they can open and the booking will automatically sync to their third party calendars.

To add the booking or session to a personal calendar:

1. Open the email notification.
2. Download the attached invite.ics file.
3. Open the file — it will automatically add the event to your Apple, Google, Outlook, or other compatible calendar.