Processing one-off charges

There may be times when you need to quickly charge a customer for something that doesn’t fall under your standard bookings or products — like add-on equipment, a registration fee, parking, or a custom event. Swift makes this easy to process with the New Charge feature.

To process a one-off charge to any customer:

  1. In Swift Admin, open the customer's profile
  2. Select the Payments tab
  3. Click the New Charge button
  4. Enter the dollar Amount
  5. Select the Service Type from the drop down list. If it's a miscellaneous item or event, you can select Other and and add a custom item.
  6. Select the Service from the drop down list
  7. Optional — include any fees or taxes, if needed
  8. Add any notes, if necessary
  9. Select the Payment Method
  10. Click the Issue Charge button to process the payment immediately.

Note: One-off charges are a simple and quick way to collect money and associate it with a Revenue category.

A one-off charge won't assign a package/membership to a customer's profile or, it won't automatically mark a booking as paid on the Calendar.


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