Products and Inventory Management

Swift now supports in-person product sales, allowing you to easily manage and sell items such as merchandise, equipment, food, drinks, and more, all within the platform. Whether you're selling a single item or multiple products, Swift offers a streamlined checkout experience for your customers.

To add and view all the existing products available for sale at your facility, just navigate to Retail > Products in your Admin Dashboard. On the Product page, you can add all the items available for sale at your facility.

Add a new product

To add a new product, click the 'New' button on the top right.

You will land on the "Add Product" form, which is what you'll need to fill in order to create the product.

Basics

Here you can set a name for this Product (ex: Baseball Cap), as well as an optional description. Both of these fields are customer-facing, so make sure you set them accordingly.

Media

This is optional, but you can upload a picture of the Product. We recommend a image size of 1024 x 1024 pixels.

Price

In this section, you can enter the amount to charge customers for the item.

Category

Optional

Categories help you organize your products and make reporting easier. If you would like to group the product under a category, you can select the Category from the drop down list.

If the Category does not exist yet, follow this guide on how to create a category: https://help.runswiftapp.com/article/581-retail-categories

Barcode

Optional

Barcodes are used for faster in-person checkout. Enter the product’s barcode number in this field

💡 Tip: If you are using barcode scanners at your facility, make sure each product has a unique barcode value to avoid duplicates.

Inventory Management

Swift gives you the option to track inventory for each product — so you always know how much stock you have on hand.

To enable inventory tracking:

  1. Toggle Track Quantity to ON if you want to manage stock levels
  2. Once enabled, you’ll see options to Add or Remove stock.

➕ To Add Stock:

  • Click the Add button.
  • Enter the quantity you want to add to your inventory.
  • Click Add Stock to confirm.

➖ To Remove Stock:

  • Click the Remove button.
  • Enter the quantity you want to subtract.
  • Click Remove Stock to confirm.

Once enabled, you’ll be able to add the current stock count and monitor it as sales are made.

Cost of Goods Sold (COGS)

The Cost of Goods Sold (COGS) is the amount it costs you to produce or purchase the item you sell. Tracking this helps you understand your profit margins and see exactly how much you earn per sale when you run a Retail Sales Report.

A few helpful things to note:

  • When a product is sold, its quantity will automatically decrease
  • If you refund a product sale, the quantity will not update automatically — If the item is returned to your inventory, you’ll need to manually add it back using the Add button.

View all products

To view all the existing products available for sale at your facility, just navigate to Retail > Products in your Swift Admin Dashboard.

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